Accessibility

We welcome everyone at the Gatehouse Theatre with a genuinely inclusive approach to making sure all our guests have a great visit.

If you have accessibility issues, please let the Box Office know at time of booking, or in advance or your visit, and we will make sure everything goes smoothly. Carers normally receive a 50 per cent discount on tickets, but this depends on individual productions.

WHEELCHAIR SPACES, ACCESSIBLE SEATS AND CARER DISCOUNTS MUST BE BOOKED THROUGH THE BOX OFFICE ON 01785 619080 (they cannot be booked online).

For all shows, the most accessible entrance is the ramp via the sliding doors beneath the large window at the far end of the building towards Market Street.

Shows and events in The MET studio are all on the ground floor and allocated spaces can be made available for guests with accessibility issues.

For shows in the Main Auditorium, please speak to our friendly Front of House staff or take the lift to the first floor, where staff should be available to help you.

If you need any further information, please do not hesitate to contact the Box Office on 01785 619080.

We look forward to seeing you soon!

NEW: ACCESS CARD HOLDERS

What is the Access Card?

The physical card acts as a photo ID that can be used to easily communicate your access requirements to events and venues, so that the venues can provide accessibility to the needs of their visitors.

It also works online with other platforms like ticketing systems, to unlock the access facilities you need.

The card shows a photo ID and translates a persons disability or impairment into symbols, effectively highlighting the barriers they face and the reasonable adjustments they might need.

The Access Card app provides you with a personalised directory of venues, with first-class accessibility information to help you plan your trips.

Just £15.00 for three years. For more details CLICK HERE